Process
Management Platform
Agency control
and automation
This solves
Missing information in PNR’s that causes problems, such as reporting and backoffice systems
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Users not following the correct procedures
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Errors or missed revenue in negotiated airline comission
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Insert complex information in GDS
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Manual handling in “touchless bookings“
Gain
Accuracy of information
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Speed up the reservation process
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Avoid errors: users are unable to proceed until the condition is corrected, or the system automatically correts the condition
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A robotic agent can be used to fulfill the OBT reservations applying the same business rules
Features
Definition of a set of rules that are applicable to the agency or to specific customers
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The plugin captures specific cryptic commands ( ER | TKP ) that triggers specific actions
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Display of alerts to the user or automaticaly add the missing information