Process
Management Platform
Agency control
and automation
This solves
Missing information in PNR’s that causes problems, such as reporting and backoffice systems
Users not following the correct procedures
Errors or missed revenue in negotiated airline comission
Insert complex information in GDS
Manual handling in “touchless bookings“
Gain
Accuracy of information
Speed up the reservation process
Avoid errors: users are unable to proceed until the condition is corrected, or the system automatically correts the condition
A robotic agent can be used to fulfill the OBT reservations applying the same business rules
Features
Definition of a set of rules that are applicable to the agency or to specific customers
The plugin captures specific cryptic commands ( ER | TKP ) that triggers specific actions
Display of alerts to the user or automaticaly add the missing information